1. Scope
This Privacy Policy applies to UnitedHomesUSA websites, forms, and communications that link to it. It does not govern the independent websites or privacy practices of real estate investors, home buyers, or other providers in our network.
2. Information we collect
Information you provide
- name, email address, telephone number, and mailing or property address;
- property details, condition, occupancy, asking price, and selling timeline;
- communications, consent records, and privacy requests; and
- other information you choose to submit.
Information collected automatically
When you use the site, we and our service providers may collect IP address, device and browser type, operating system, referring pages, pages viewed, approximate location, timestamps, clicks, and similar usage information through cookies, pixels, local storage, and related technologies.
Information from other sources
We may receive information from analytics providers, advertising partners, public property records, and participating service providers where permitted by law.
3. How we use information
We may use information to:
- process your request and match you with potential providers;
- communicate with you about your request and related services;
- operate, personalize, analyze, secure, and improve the site;
- measure advertising and referral performance;
- detect fraud, abuse, security incidents, and technical issues;
- maintain consent, suppression, and compliance records; and
- comply with law and enforce our agreements.
4. How we disclose information
We may disclose information to:
- participating providers that may respond to your property or service request;
- vendors that provide hosting, analytics, communications, security, advertising, and operational support;
- business partners for attribution, referral, and service delivery;
- legal and safety recipients when disclosure is required or reasonably necessary to protect rights, safety, and security; and
- transaction participants in connection with a merger, financing, reorganization, or sale of all or part of our business.
Participating providers are independent businesses and may use information under their own privacy policies.
5. Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, understand site activity, prevent fraud, improve performance, and measure advertising. You can manage cookies through your browser. Blocking some technologies may affect site functionality and may prevent us from measuring referrals accurately.
6. Communications choices
You may unsubscribe from marketing email using the link in the message. You may opt out of text messages by replying STOP. Even after opting out of marketing, we may send non-promotional messages about an active request, security, or legal obligations.
7. State privacy rights
Depending on your state and subject to legal exceptions, you may have rights to request access, correction, deletion, or portability of personal information; to learn about categories of information collected and disclosed; and to opt out of certain sales, sharing, targeted advertising, or profiling.
Visit our Do Not Sell or Share My Personal Information page to learn more or submit a request. We will verify requests as required by law and will not discriminate against you for exercising applicable privacy rights.
8. Data retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining consent and suppression records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, and security obligations.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
The site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us so we can review and delete it as appropriate.
11. Third-party links
The site may link to third-party websites. We do not control their content or privacy practices. Review the privacy policy of each third party before providing information.
12. Changes to this policy
We may update this Privacy Policy periodically. We will post the revised policy with a new "Last updated" date and provide additional notice when required by law.
Contact us
Privacy questions and requests: privacy@unitedhomesusa.com
UnitedHomesUSA
13359 North Highway 183, Suite 406-556
Austin, TX 78750